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Hospitality Manager Full-time Job

1 year ago Hospitality Bhaktapur 419 views
Job Details

About us:

Herb Nepal (HN) is an award winning organic farm and training centre, based in Ashapuri, Bhaktapur. The mission is to ‘create a better world, a fairer world and a healthier world’. Herb Nepal is currently recruiting an exceptional, dynamic and organised Hospitality Manager to join our team. The post holder will manage and oversee the running of the Farms Stays; our natural and sustainable farm houses which are used by domestic, regional and international paying guests. The post holder will work closely with our local team based in Ashapuri to ensure our guests experience a unique experience in rural Nepal.

We are looking for:

Job Title: Hospitality Manager

Job Level: Mid Level

No. of Vacancy/s: 1

Education Level:Bachelor

Experience Required:More than or equals to 3 years

Offered Salary: NRs. 18,000.00 - 30,000.00 Monthly

Job Location: Ashapuri, Bhaktapur

Work experience:

  • Minimum of three years’ experience in the hospitality, tourism and travel sector (Essential)
  • Minimum of two years’ supervisory and project management experience (HR, Finance, Resource)
  • Experience in farming/ agriculture work is an advantage
  • Experience in food and catering is an advantage

Skills and Qualifications:

  • Graduates with degrees in travel, tourism, leisure are especially encouraged to apply
  • Excellent communication skills in Nepali and English (written and spoken)
  • Able to confidently communicate to a wide variety of international and national customers
  • Outstanding customer service skills
  • Excellent ITC skills; including social media
  • Excellent facilitation and training skills

Personal qualities:

  • Excellent interpersonal skills
  • IT skills
  • Open to learning and new challenges
  • Adaptable, flexible, organised and able to work well under pressure
  • A team player and able to work own initiative
  • Have a private form of transport (bike or car)
  • Creative thinker and solution focused
  • Able to work well in a rural setting and with limited resources
  • Able to create positive working relationships with people from different social, ethnic and cultural backgrounds
  • To be able to inspire and lead people
  • To be hands-on in your approach
  • Confident

Salary range: Rs. 18,000 – Rs. 30,000 per calendar month (after tax and benefits). Salary is dependent on experience and skills.

Job Description

The post holder will be the first point of contact for all guests ensuring they have an unforgettable experience. This job role has full responsibility for organising food, beverages, housekeeping and farm activities as requested by the central booking office. Supervision of the local team will consist of supporting, guiding and training our team members ensuring the customer experience at The Farm Stays remains central to what we do while maximising revenue potential.

Tasks and responsibility include:

  • Supervising staff (including farm staff)
  • Preparing visitor information
  • Forming excellent rapport with guests
  • Managing budgets
  • ‘Walk the floor’ ensure all guest touch points are well maintained
  • Ensure housekeeping is maintained to an excellent standard
  • Undertaking day-to-day centre management and administration
  • Liaising with local businesses and the media
  • Developing and creating farm-related activities
  • To work closely with the senior managers in Herb Nepal
  • To act as a focal person for visitors to Herb Nepal
  • To support the sales, production and processing of herbal products
  • To promote the values of Herb Nepal
  • To complete other tasks as required by the organisation

To Apply

  • This position is being re-advertised.
  • The application deadline for this position is 6th April 2018 at 5pm
  • Please send your CV and a one-page cover letter explaining your interest to the e-mail address below.
  • Shortlisted applicants will be invited for interviews in Ashapuri in the week beginning 9th April 2018.
  • If you have any queries regarding the application process please contact simone@herbnepal.com

Company Description
HN is an award winning organic farm and training centre, based in Ashapuri, Bhaktapur.